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Hosting Plan Details
It is our goal to help make your choice
in web design companies as easy as possible. Because of this, we
have created a few pages with important information in printable
form. They can also be sent to your e-mail or to someone else's
with the form at the bottom of the page. Print or send all three
so you can refer back to them at your leisure. We are happy to be of
assistance and please feel free to contact us!
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HOSTING
ACCOUNTS
SIZE
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BASIC
75 MB
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BUSINESS
200 MB |
COMMERCE
300 MB
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CORPORATE
500 MB |
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TRAFFIC
|
3
GB
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5GB
|
10
GB
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UNLIMITED
|
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POP
EMAIL ACCOUNTS
|
50
|
100
|
200
|
200
|
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MAIL
LISTS
|
10
|
20
|
50
|
50
|
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AUTO
RESPONDERS
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50
|
100
|
200
|
200
|
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EMAIL
ALIASES
|
UNLIMITED
|
UNLIMITED
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UNLIMITED
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UNLIMITED
|
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SITE
STATS
|
YES
|
YES
|
YES
|
YES
|
|
MAIL
MANAGER
|
YES
|
YES
|
YES
|
YES
|
|
CONTROL
PANEL
|
YES
|
YES
|
YES
|
YES
|
|
FRONTPAGE
98 OR 2000
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YES
|
YES
|
YES
|
YES
|
|
SITE
CREATION TOOL
|
NO
|
YES
|
YES
|
YES
|
|
PAGE
COUNTERS
|
YES
|
YES
|
YES
|
YES
|
|
PROTECTED
DIRS
|
YES
|
YES
|
YES
|
YES
|
|
URL
REDIRECT
|
NO
|
YES
|
YES
|
YES
|
|
ANON
FTP
|
YES
|
YES
|
YES
|
YES
|
|
FTP
|
YES
|
YES
|
YES
|
YES
|
|
SSH
|
YES
|
YES
|
YES
|
YES
|
|
ARCHIVE
MANAGER
|
YES
|
YES
|
YES
|
YES
|
|
MYSQL
DATABASE
|
YES
|
YES
|
YES
|
YES
|
|
PGP
MAIL
|
YES
|
YES
|
YES
|
YES
|
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SECURE
SERVER
|
YES
|
YES
|
YES
|
YES
|
|
FILE
manager
|
YES
|
YES
|
YES
|
YES
|
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REAL
IP ADDRESS
|
YES
|
YES
|
YES
|
YES
|
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PHP
|
YES
|
YES
|
YES
|
YES
|
|
REAL
CGI-BIN
|
YES
|
YES
|
YES
|
YES
|
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SUBMISSION
CAPABILITIES
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NO
|
YES
|
YES
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YES
|
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MIMI
TYPES
|
YES
|
YES
|
YES
|
YES
|
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DAILY
BACKUPS
|
YES
|
YES
|
YES
|
YES
|
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SHOPPING
CART
|
NO
|
NO
|
YES
|
YES
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Pace
Computing Limited has partnered with Host-Smart to provide our
web host services. Host-Smart Network Operations Center in
Baltimore, Maryland is "OnNet" with Frontier Global
Center (FGC), which means that we have a direct fiber optic
connection between our Cisco 7200 router and theirs. Being
OnNet with a Tier-1 provider means that we don't link to a
backbone, we are actually on a backbone. We have no phone
circuit, and do not use a Telecom link to get to the Internet;
instead, we have an in-house connection directly to FGC's ATM
fiber node, located a few floors below our servers in the same
building. This fiber optic line can handle the bandwidth of a
T3 or an OC3, and with FGC's Dense Wave Division Multiplexing
(DWDM) technology, it can handle several times the bandwidth
of an OC3.
Uninterruptible
Power System
To guard against local power failures, Host-Smart has two
industrial-grade, three phase Liebert UPS systems. These act
as back-up batteries, maintaining uninterrupted power in case
of surges or power outages. With these backup systems in
place, we can keep our network up and running indefinitely
without relying on external power.
Industrial-Grade
Air Conditioners
Host-Smart's NOC has two Liebert ten ton industrial air
conditioners, which condition our computer rooms and
operations center. Our computer room is kept at an optimal
temperature of 65 degrees Fahrenheit.
Custom
Web Servers
Host-Smart's web servers are custom-built industrial machines
designed for a 24/7 web serving environment. All Host-Smart
servers are equipped with dual redundant 450-watt power
supplies, hot swap Seagate Baracuda/Cheetah drives and
force-filtered cooling systems. In addition, our NOC is
equipped with an inventory of identically configured,
burned-in standby servers.
Force
Filtered Cooling
All of Host-Smart's custom web servers are equipped with a
positive pressure filtered-air system. Four large fans pull
filtered air into each server's protective case and the
components within are cooled by fans which circulate this
purified air. This constant introduction of clean air into the
case creates a positive pressure environment ensuring dust and
particles remain outside of the server.
Hot
Swap Seagate Drives
The drives and drive bays of all Host-Smart servers are
constructed from high-grade aluminum, and rest in shock
mounted drive cages, which adds to the durability of the
hardware. Host-Smart's drives proudly feature the lowest
failure rate in the industry.
Redundant
Hot Swap Power Supplies
Each server employs dual-redundant hot swap power supplies. If
a power supply were to fail, the server would continue running
with power from the alternate supply. Meanwhile, alarms would
alert a technician, who would quickly restore redundancy. In
the meantime, servers and client sites would experience no
down time.
Standby
Servers
We keep spare servers on-line of all CPU configurations. If a
server were to experience a hardware failure, we would turn a
key, grab the handle on the drive, pull it out, and insert it
into an identical standby CPU. We would then re boot the
second machine and the server would be up and running again in
a matter of minutes.
Connected
to Three Backbones
The Host-Smart NOC located in Baltimore, Maryland is OnNet
with GlobalCenter (GC), Qwest Communications and GTE through
three separate bandwidth-on-demand connections which enter
Baltimore in our building.
GC, a Tier 1 provider whose 13,000-mile fiber optic network
and Dense Wave Division Multiplexing (DWDM) technology provide
an enormous 460 gigabytes per second (Gbps) of capacity
worldwide, has an Asynchronous Transfer Mode (ATM) fiber node
located just a few floors below the Host-Smart NOC.
Qwest comes into Baltimore with an OC-12 line and plans to
upgrade their connection to an OC-48 in the near future. They
also have an ATM fiber node floors below the Host-Smart NOC.
Our Qwest connection enables Host-Smart to offer additional
redundancy and better routes to Europe, Latin America and
Asia. With our carriers, our router has up to 150,000 possible
routes to send each packet of traffic.
Genuity, a division of GTE, is our third Tier One Internet
backbone. Genuity provides excellent network performance as a
result of their high-speed peering arrangements with other
Tier One Internet backbone providers. The GTE global network
delivers customers directly onto the Internet via a high-speed
connection to its private, super-capacity backbone, including
17,000 miles of fiber and OC192 capacity. It is comprised of
more than 800 U.S. local access points and approximately 1,500
international local access points in more than 150 countries.
Furthermore, because of these unique connections, Host-Smart
does not need to link to the Internet though an OC3 or T3
Telecom circuit. Instead, independent cables run inside our
building directly from the Host-Smart NOC to all three
carriers points of presence. These lines can handle the
bandwidth of a T3 or an OC3 with DWDM. Plus, they handle
several times the bandwidth of an OC3. Whatever your bandwidth
needs may be, Host-Smart has the scalability to meet them.
Network
Redundancy
Host-Smart uses intelligent end-user routing software called
Border Gateway Protocol (BGP), between Qwest, GC and GTE, who
use the same protocol. BGP identifies which path is the most
efficient for each data packet and then routes the packet to
its destination on the fastest path. This increases the speed
at which web pages sent from our NOC arrive at their
destination.
Studies have shown that the most common reason for down time
is circuit failure on Tier 1 provider backbones, the major
data highways. To guard against this potential problem, we
have three Tier-1 providers. If one experiences problems, we
can route traffic down the other one. Furthermore, because we
are OnNet with GlobalCenter, Qwest and GTE, we share their
digital distribution architecture, which includes private
peering network connections to major Internet carriers such as
MCI, Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home,
IBM Advantis and others. These private peering arrangements
allow Host-Smart to exchange packets of data with every major
backbone carrier in a one-to-one environment quickly and
efficiently.
In addition, GC has high-speed links to eight public exchanges
including both MAE East and West and several NAPS. Through
these public exchanges, customers have the ability to reach
their site, no matter from where they are coming on the
Internet.
Network
Reliability
Industry analysis reveals that 70% of down time over ten hours
with any ISP is caused by telephone circuit failure. Since our
NOC is in the same building as Global Center, Qwest and GTE,
circuit failure is virtually eliminated because there is no
phone circuit between us and our providers. Instead, there is
a direct connection between our Cisco 7500 routers and theirs.
Host-Smart's providers also have peering connections with
other major Tier 1 providers, which allows traffic to be
switched to alternate backbones should the need arise.
Raw
Performance Equals
Low Latency/High Throughput
Too often providers operate their networks at three to four
times responsible capacity. As a result, their corresponding
transfer times reach over 300ms. Host-Smart's network daily
average is 27% of its capacity, with midday peak spikes
reaching only 33% capacity. Host-Smart guarantees clients will
be carried off our network in less than 80ms over a five
minute average at any time of day or night.
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